Privacy Policy | RIOGRANDECPRLEARNING

At Rio Grande CPR Learning Center, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide while interacting with our online scheduling website. By using our website, you agree to the collection and use of information in accordance with this policy.

1. What Information Do We Collect?

We collect both personal and non-personal information that you provide to us when you visit our website, make a purchase, or engage with us in other ways. This may include:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Non-Personal Information: Information about your device, browser type, IP address, browsing activity on the site, session information, page interactions, and time spent on the site.
Transaction Data: Purchase history, feedback, reviews, and comments.

We may also collect payment details (including credit card information) through secure payment gateways.

2. How Do We Collect Your Information?

We collect information in the following ways:

When you fill out forms or make transactions on our website.
Through the use of cookies, analytics tools, and third-party applications like Google Analytics, which help us monitor and improve user experience.

3. Why Do We Collect Personal Information?

We collect personal information for several purposes:

To provide our services and process transactions.
To communicate with you regarding your account, orders, and updates.
To send promotional messages and updates with your consent.
To improve our website, services, and customer support.
To comply with applicable legal and regulatory requirements.

4. How Do We Store, Use, Share, and Disclose Your Information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online tools to run our business. Your information is stored in secure servers hosted by Wix.com, which employ robust security measures such as firewalls and encryption to protect your data.

We may share personal information with service providers, such as payment processors, who assist in running our website and services. These third parties are bound by confidentiality agreements and are only authorized to use your information as necessary to perform their services.

5. Payment Security

We utilize secure payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard), ensuring the safe handling of credit card and payment information. All payment transactions processed through our website are handled by secure payment gateways provided by Wix.com. These gateways comply with the PCI-DSS standards set by the Payment Card Industry Security Standards Council, which includes major brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements are designed to ensure the secure handling of credit card information, safeguarding your data throughout the payment process.

6. How We Communicate with You

We may contact you via:

Email: To provide updates, confirm transactions, or respond to inquiries.
Text Messages: For communication regarding your account, scheduled class, class reminders, or inquiries made by text message.
Phone and Postal Mail: For customer support or account-related inquiries.

7. Opt-In Text Messaging Policy

By contacting 505.373.0500, Rio Grande CPR Learning Center via text, you consent to receive informational text message responses related to your initial inquiry. Message frequency may vary, and message/data rates may apply. You may opt out at any time by replying "STOP" or emailing us at support@riograndecprlearningcenter.com. For assistance, reply "HELP."

8. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to track the activity on our site and collect information to improve your user experience. Third-party services like Google Analytics may also use cookies on our behalf. These third-party services are not covered by our Privacy Policy.

9. How Can You Withdraw Your Consent?

You have the right to withdraw your consent for the processing of your personal data at any time. To do so, you can contact us at support@riograndecprlearningcenter.com, or mail us at:

Rio Grande CPR Learning Center 12 Unser Blvd NE, Suite H-Rio Rancho, NM 87124

10. Privacy Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you by posting an announcement on our website.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: support@riograndecprlearningcenter.com
Mail: Rio Grande CPR Learning Center, 12 Unser Blvd NE, Suite H, Rio Grande, NM 87124

We value your privacy and are committed to safeguarding your personal information. Thank you for trusting Rio Grande CPR Learning Center.