Privacy Policy: Rio Grande CPR Learning Center

Rio Grande CPR Learning Center is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, schedule classes, or interact with us online. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect both personal and non-personal information, including:

Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment information

Non-Personal Information

IP address
Browser type and device information
Session details
Pages viewed and interactions on the site
Time spent on the website

Transaction Information

Purchase history
Class registrations
Reviews, feedback, and comments

Payment information, including credit card details, is processed securely through approved third-party payment gateways.

2. How We Collect Information

We collect information in the following ways:

When you complete forms or register for classes on our website
When you make purchases or schedule services
Through cookies and tracking technologies
Through third-party tools such as Google Analytics to help us monitor and improve user experience

3. Purpose of Collecting Information

We collect your information to:

Process registrations and payments
Provide CPR, BLS, AED, and First Aid training services
Communicate regarding appointments, confirmations, and updates
Send promotional communications (with your consent)
Improve our website, services, and customer support
Comply with applicable laws and regulations

4. Storage and Protection of Information

Our website is hosted on the Wix.com platform, which provides secure servers protected by firewalls and encryption.

We may share necessary information with trusted third-party service providers (such as payment processors) solely to perform essential business functions. These providers are required to maintain confidentiality and protect your data.

5. Payment Security

All payments are processed through secure gateways provided by Wix.com. These gateways comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements established by the Payment Card Industry Security Standards Council, including major credit card brands such as Visa, MasterCard, American Express, and Discover.

PCI-DSS standards ensure secure handling of payment information throughout the transaction process.

6. Communication Methods

We may contact you through:

Email – For confirmations, updates, and customer support
Text Message – For class reminders, account-related communication, and responses to inquiries
Phone or Postal Mail – For customer support or account matters

7. Text Messaging (SMS) Policy

By contacting Rio Grande CPR Learning Center at 505.373.0500 via text, you consent to receive informational messages related to your inquiry or scheduled services.

Message frequency may vary
Message and data rates may apply
To opt out, reply STOP at any time
For assistance, reply HELP
You may also email support@riograndecprlearningcenter.com to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. Third-party services such as Google Analytics may also use cookies on our behalf.

Please note that third-party services operate under their own privacy policies.

9. Withdrawing Consent

You have the right to withdraw your consent for the processing of your personal information at any time.

To do so, please contact us at:

Email: support@riograndecprlearningcenter.com
Mail:
Rio Grande CPR Learning Center
12 Unser Blvd NE, Suite H
Rio Rancho, NM 87124

10. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. If significant updates are made, we will notify users through a website announcement.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support@riograndecprlearningcenter.com
Mail:
Rio Grande CPR Learning Center
12 Unser Blvd NE, Suite H
Rio Rancho, NM 87124

12. AI and Media Use Disclaimer

Rio Grande CPR Learning Center is committed to transparency, authenticity, and integrity in all communications.

AI-Generated Content

Some blog content published on our website may be automatically generated through applications provided by the Wix website platform. These blog posts may include AI-generated written material designed to provide general information, educational insights, and community awareness about CPR and safety training topics.

While we review content for relevance and accuracy, AI-assisted blog material is intended for informational purposes only and should not replace formal training or professional medical advice.

Photos and Videos

All photos and videos taken during training sessions—whether at our learning center or at a business or organization requesting on-site training—feature live, real participants engaged in actual instruction.

We do not use artificial intelligence to alter, manipulate, or enhance images or videos taken during our classes. The media shared on our website, including our “Our CPR Community” page, and on our social media platforms reflects genuine training experiences.

We obtain voluntary consent from participants before capturing and sharing any photos or videos for promotional, educational, or community awareness purposes. Participation in media is completely optional and does not affect any individual’s training experience.

Our goal is to authentically showcase the importance and life-saving benefits of CPR training within our local and business communities.